Privacy Policy
Effective: May 18th, 2019, last revised on Okt. 31, 2023
The Anna & Juan website is provided by:
Anna & Juan KLG
Genossenschaftsstrasse 7
8050 Zurich
Switzerland
Email: hi at annajuan dot ch.
Legal form:
General partnership (according to Swiss Code of Obligations [OR] Art. 552 – 593).
Your data protection rights
You can exercise the following rights at any time by contacting our data protection officer:
Obtain information about your data stored by us and its processing, correct incorrect personal data, delete your data stored by us, restrict data processing if we are not yet allowed to delete your data due to legal obligations, object to the processing of your data by us and data portability if you have consented to the data processing or concluded a contract with us.
If you have given us your consent, you can revoke it at any time with effect for the future.
You can request the data assigned to your e-mail address to be made anonymous or to be deleted (unless there is a legal obligation to retain the data) by sending us a request. To do so, click on the following button and send us a message:
admin at annajuan dot ch.
You can always lodge a complaint with the supervisory authority responsible for you. Your competent supervisory authority depends on the canton / state / region of your residence, your work or the alleged violation.
Purposes of data processing by the controller and third parties
We will only process your personal data for the purposes set out in this Privacy Policy. We do not transfer your personal data to third parties for purposes other than those stated. We will only disclose your personal data to third parties if:
- you have given us express consent to do so,
- the processing is necessary for the performance of a contract with you,
- the processing is necessary for compliance with a legal obligation or
- the processing is necessary for the protection of legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.
Deletion or blocking of data
We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.
Web hosting
The website www.annajuan.ch is hosted by Hostpoint AG, Neue Jonastrasse 60, 8640 Rapperswil-Jona, Switzerland (hereinafter “Hostpoint”).
In order to be able to provide the hosting service in a technically flawless manner and in compliance with the law, so-called log files are created by the Hostpoint servers. These always include the following data of visitors to this website:
- IP address
- Browser
- Date and time
- URL called up
- Referrer
- Protocol used
- Possible error messages
This data remains on the Hostpoint systems until the expiry of the statutory period and is then automatically deleted. There is a so-called data processing agreement (DPA) between Hostpoint AG and Anna & Juan KLG to protect your rights.
ssL Encryption
To protect the security of your data during transmission, we use state-of-the-art encryption procedures (ssL) via HTTPS.
Collection of general information when you visit our website
When you access our website, information of a general nature is automatically collected by means of a cookie (see also section “Cookies”). This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and similar.
This information is technically necessary in order to correctly deliver the content of web pages requested by you and is mandatory when using the Internet. In particular, it is processed for the following purposes:
Ensuring a smooth connection of the website, ensuring a smooth use of our website, evaluating system security and stability as well as for other administrative purposes.
We also reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. Anonymous information of this kind may be statistically analysed by us in order to optimise our website and the technology behind it.
This website may embed additional tracking services from third parties (see e.g. item “Facebook, Custom Audiences and Facebook Marketing Services” below) and record your interaction with this embedded content, including your interaction with the embedded content if you have an account with the service in question and are logged into its website. This can be prevented by blocking the corresponding cookies (“Advertising” category). See “Cookies” below for more information.
Posts on this website may contain embedded content from other providers (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.
Registration on our website:
When registering to use our personalised services, some personal data is collected, such as name, address, contact and communication data such as telephone number and e-mail address, and possibly your IP address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time. Of course, we will also provide you with information about the personal data we have stored about you at any time. We will also be happy to correct or delete this data at your request, provided there are no legal obligations to retain data. To contact us in this context, please use the contact details provided at the end of this privacy policy.
If you have an account on this website, you can request an export of your personal data, including all data that you have provided to us. You can also request the deletion of any personal data we hold about you. This does not include data that we are required to retain for administrative, legal or security purposes.
If you request a password reset, your IP address will be included in the reset email.
The processing is carried out in accordance with article 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. Recipients of the data are only the responsible party and, if applicable, order processors.
Content management system – WordPress
The website www.annajuan.ch is based on WordPress software, provided by wordpress.org (herinafter “WordPress”). No personal data is transferred to WordPress.
We have not activated a comment function on our website, so no corresponding data is collected.
Cookies
Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. This automatically provides us with certain data such as your IP address, the browser you are using, your operating system and your connection to the Internet.
Cookies cannot be used to launch programs or transmit viruses to a computer. The information contained in cookies enables us to make navigation easier for you and to display our web pages correctly.
Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.
Of course, you can also view our website without cookies. Internet browsers are usually set to accept cookies. In general, you can change the use of cookies completely at any time via the settings of your browser (please use the help functions of your internet browser to find out how to change these settings) or change or revoke your consent in the cookie declaration on our website at any time, whereby cookies of the “necessary” category remain set:
Please note that some features of our website may not work if you have disabled the use of cookies.
Cookie categories
“Necessary”: Necessary cookies are essential for the proper functioning of the website. These cookies ensure basic functionality and security features of the website, anonymously.
“Functional”: These cookies are used to improve the functionality of the website. They help us to customise the website and app (where applicable) for you to improve your experience. For example, they store your language and currency settings. Although these cookies are important to us, they are not essential for you to use the website. However, without these cookies, certain features may become unavailable.
“Advertising”: Advertising cookies are used to provide relevant advertising and marketing campaigns to visitors. These cookies track visitors across different websites and collect information to deliver tailored advertising.
“Analytics”: Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information about the number of visitors, bounce rate, traffic source, etc.
“Performance”: Performance cookies are used to understand and analyse the key performance characteristics of the website, which helps to provide a better user experience to visitors.
“Other”: Other uncategorised cookies are those that are still being analysed and have not yet been categorised.
A full list of the cookies used on this website and their functions can be found here:
In addition, depending on the action, temporary cookies, so-called session cookies, are set, which are deleted again after closing the browser. These are used, for example, to display error messages when filling out forms.
Meta, Custom Audiences and Meta marketing services
Within our online offer, the so-called “Meta Pixel” of the social networks Meta, which is operated by Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Meta Platforms Ireland Ltd., Merrion Road, Dublin 4, D04 X2K5, Ireland (“Meta”), is used due to our legitimate interests in the analysis, optimisation and economic operation of our online offer and for these purposes.
Meta is certified under the Privacy Shield agreement and thus offers a guarantee of compliance with European data protection law.
With the help of the Meta pixel, it is possible for Facebook, Instagram and other Meta services to determine the visitors to our online offer as a target group for the display of advertisements (so-called “Meta ads”). Accordingly, we use the Meta pixel to display the Meta ads placed by us only to those Meta users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Meta (so-called “Custom Audiences”). With the help of the Meta pixel, we also want to ensure that our Meta ads correspond to the potential interest of the users and do not have a harassing effect. With the help of the Meta pixel, we can also track the effectiveness of the Meta ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Meta ad (so-called “conversion”).
The Meta pixel is integrated directly by Meta when our website is called up and can save a so-called cookie (see section “Cookies”), i.e. a small file, on your device. If you subsequently log in to a Meta service or visit Meta service while logged in, your visit to our online offering will be noted in your profile. The data collected about you is anonymous for us, so it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Meta so that a connection to the respective user profile is possible and can be used by Meta and for its own market research and advertising purposes. If we should transmit data to Meta for matching purposes, this data is encrypted locally in the browser and only then sent to Meta via a secure https connection. This is done solely for the purpose of matching the data with the data encrypted in the same way by Meta.
Furthermore, when using the Meta Pixel, we use the additional function “extended matching” (data such as telephone numbers, e-mail addresses or Facebook IDs of the users) to create target groups (“Custom Audiences” or “Look Alike Audiences”) which are transmitted to Meta (encrypted). Further information on “advanced matching”: https://en-gb.facebook.com/business/help/611774685654668.
Also based on our legitimate interests, we use the “Custom Audiences from File” procedure of the social network Meta Platforms, Inc. In this case, the email addresses of the newsletter recipients are uploaded to Meta. The upload process is encrypted. The upload is used solely to determine recipients of our Meta ads. In this way, we want to ensure that the ads are only displayed to users who are interested in our information and services.
The processing of the data by Meta takes place within the framework of Meta’s data usage policy. Accordingly, general guidance on the display of Meta ads, in Meta’s Data Use Policy: https://www.facebook.com/policy.php. For specific information and details about the Meta Pixel and how it works, please visit Meta’s help section: https://en-gb.facebook.com/business/help/651294705016616.
You can opt out of the Meta Pixel’s collection and use of your data to serve Meta ads. To control what types of ads are displayed to you within Meta, you can visit the page set up by Meta and follow the instructions for usage-based advertising settings: https://www.facebook.com/settings?tab=ads. The settings are platform independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.
If you have already agreed to the use of the Meta pixel in the cookie settings and now wish to revoke this, you can click on the following button and deactivate the cookies in the “Advertising” category:
You can also opt-out of the use of cookies for reach measurement and advertising purposes via the Network Advertising Initiative opt-out page (http://optout.networkadvertising.org/) and additionally the US website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/) object.
Use of Google Maps
This website uses Google Maps API to visually display geographical information. When using Google Maps, Google also collects, processes and uses data about visitors’ use of the map functions and transmits the IP address to a Google server in the USA, where it is stored. You can find more information about data processing by Google in the Google privacy policy (http://www.google.com/privacypolicy.html). There you can also change your personal privacy settings in the privacy centre.
Detailed instructions on how to manage your own data in connection with Google products can be found here.
Google Maps is only used after the use of cookies has been granted in the “Necessary” category when visiting this website. To subsequently revoke the use, the cookies must be deleted in the browser settings.
Use of Google ReCaptcha
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”).
The purpose of reCAPTCHA is to check whether data entry on our websites (e.g. in a contact form) is made by a human or by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google and stored on a Google server.
The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place. The data processing is based on article 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from SPAM.
For more information on Google reCAPTCHA and Google’s privacy policy, please see the following link: https://google.com/intl/de/policies/privacy/.
WPML
The WPML plugin uses cookies to identify the current language of the visiting person, the last language visited and the language of the logged-in user. This data is stored when an order is placed. No data is transferred to the provider of the plugin, OnTheGoSystems Limited, 22/F 3 Lockhart Road, Wanchai Hong Kong.
Events Manager and Events Manager Pro
We store the information you enter during the booking process to reserve your places at our event. We transmit this ssL encrypted via email to you and us. The data collected are: First name, last name, address, email address, phone number, ticket type, event and venue information, method of payment (bank transfer, Paypal or Stripe [credit card payment]) and the optional information about your language preference and how you found out about our offers.
If you pay via the payment providers PayPal or Stripe, your data will be transferred to them in accordance with the description under the points “PayPal” and “Stripe” below.
We generally store your data for as long as we need it for the purposes for which we collect and use it and as long as we are legally obliged to do so. For example, we store billing information for tax and accounting purposes for 10 years. This includes your name, email address and booking details.
We use cookies to temporarily store information during the booking process and error and success messages.
We use Google services to provide maps. We collect the resulting data in accordance with Google’s privacy policy. Please see “Use of Google Maps” in the left column.
WooCommerce – Anna & Juan Online Store
We collect information about you during the checkout process in our shop as follows.
While you are visiting our site we track and store:
- Products you have viewed: We use this information to show you, for example, products you have recently viewed.
- Location, IP address and browser type: We use this information to calculate, for example, taxes and shipping costs.
- Delivery address: We ask you to enter this so that we can, for example, estimate shipping costs before you place an order and send it to you.
We also use cookies to store the contents of your shopping basket while you are browsing our website.
When you shop with us, we ask you for information such as your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as your username and password. We use this information for the following purposes, among others:
- To send you information about your account and your order
- To respond to your enquiries, including refunds and complaints
- To process payments and prevent fraud
- If requested to set up your account for our shop
- To comply with our legal obligations, such as the calculation of taxes
- To improve our shop offer
- To send you marketing messages if you wish to receive them
When you create an account, we store your name, address, email address and phone number, which we use for future orders.
We generally store your information for as long as we need it for the purposes for which we collect and use it and as we are required to do by law. For example, we store order data for tax and accounting purposes for 10 years. This includes your name, email address, billing and delivery address.
To facilitate contract processing, refunds or cancellations, we will automatically delete the following data after the specified period:
- Unused user account: 1 year
- Unconfirmed order: 60 days
- Missed order: 7 days
- Cancelled order: 7 days
- Settled order: 10 years (legal retention requirement Switzerland)
- Stripe ID*: 1 year
* Stripe will give you an ID if you choose to store your credit card details at Stripe yourself for future purchases.
Members of our team have access to the information you provide. For example, both administrators and shop managers can access it:
Order information, such as what was purchased, when it was purchased, and where it should be sent; and Customer information, such as your name, email address, and billing and shipping information.
Our team members have access to this information to fill orders, process refunds and assist you.
Transfer of data to third parties for services.
If services are requested, personal data provided may be passed on to third parties for the purpose of carrying out these services. For example, in the case of shop orders, all necessary details may be passed on to the transport company and its partners for the purpose of smooth delivery, or in the case of course bookings, names and contact details (telephone number and e-mail address) may be passed on to external course instructors, provided that this serves the smooth implementation of the offer. The forwarding of data is exclusively for specific purposes.
Swiss Post and other transport services
Swiss Post or selected carriers will receive your following information in order to process and deliver your order:
- Name(s)
- Complete delivery address
- Phone number (for exports)
- Email address (for exports)
- VAT number (for company orders abroad)
- Details of the order for customs clearance (for exports)
PayPal
On our website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).
If you select payment via PayPal, you will be redirected to PayPal and the data provided or collected by you during the order process (such as name, e-mail address, payment information, address, IP address, browser, operating system and device type) will be transmitted to PayPal. The payment is processed directly on the PayPal site, PayPal login and credit card details are never stored on our sites. The privacy policy of PayPal applies.
The transfer of your data to PayPal is based on article 6 para. 1 lit. a GDPR (consent) and article. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.
Stripe
On our website, we offer, among other things, payment via Stripe. The provider of this payment service is Stripe, 185 Berry Street, Suite 550, San Francisco, CA 94107, USA (hereinafter “Stripe”).
If you choose to pay via Stripe, the data you provide or collect when placing an order (such as name, email address, payment information, address if applicable, IP address, browser, operating system and device type) will be transmitted to Stripe. The Privacy Policy of Stripe applies.
The transfer of your data to Stripe is based on article 6 para. 1 lit. a GDPR (consent) and article. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.
TWINT
On our website we offer, among other things, payment via TWINT. The provider of this payment service is TWINT AG, Stauffacherstrasse 41, 8004 Zurich, Switzerland (hereinafter “TWINT”).
If you select payment via TWINT, the total amount of your order, your name and the order number are transmitted to TWINT. TWINT also assigns a transaction number. The Data protection declaration of TWINT applies.
The transfer of your data to TWINT is based on article 6 para. 1 lit. a GDPR (consent) and article 6 para. 1 lit. b GDPR (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.
Bexio and Raptus WooCommerce Bexio Automator
The data required for accounting and tax reasons (contact details [first name, last name, address, e-mail address, telephone number, language choice]) as well as all order details (products, quantity and price details), shipping and payment methods are automatically transferred to the accounting system bexio.com via the plugin “Raptus WooCommerce Bexio Automator”.
There is a so-called data processing agreement (DPA) between bexio AG and Anna & Juan KLG to protect your rights and the privacy policy of bexio AG is applied: https://www.bexio.com/de-CH/richtlinien/datenschutz.
The transfer of your data to bexio AG is based on article 6 para. 1 lit. a GDPR (consent) and article. 6 para. 1 lit. b GDPR (processing for the performance of a contract). Your data will be stored on the website server, transmitted to us and to you in encrypted form (via ssL) by e-mail and stored for tax purposes. The offices we use for the annual accounts, Kabo-Treuhand AG, Aemtlerstrasse 36, 8003 Zürich and Leisa Fügli Treuhand Aarau, Kasinostrasse 25, 5000 Aarau, Switzerland, have full access to the data (printed and/or digital). Furthermore, the data may be viewed by the competent authorities and courts for tax and legal purposes.
WooCommerce Multilingual
WooCommerce Multilingual uses cookies to understand shopping cart info when using languages in domains and to transfer data between domains.
WooCommerce Multilingual also uses cookies to identify the language and currency of each customer’s order, as well as the language of reports generated by WooCommerce. WooCommerce Multilingual enhances these reports by adding currency information.
Wordfence
We have embedded Wordfence on this website. The provider is Defiant Inc, Defiant, Inc, 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter Wordfence).
Wordfence serves to protect our website from unwanted access or malicious cyberattacks. For this purpose, our website establishes a permanent connection to Wordfence’s servers so that Wordfence can check its databases against the accesses made to our website and block them if necessary.
The use of Wordfence is based on article 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website as effectively as possible against cyberattacks. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of article. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.
Conclusion of a contract on commissioned processing:
We have concluded an order processing contract with Wordfence. This is a contract required by data protection law, which ensures that Wordfence only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
Forminator Forms
When you submit a form, we collect the IP address to protect against spam. We also collect the email address and any personal information you have entered into the form fields. Your information is automatically deleted after one year, your IP address after five days. You can also request the complete deletion of your details at an earlier point in time.
Booking requests to Gästehaus Hunziker, 8050 Zurich, are automatically transmitted to them (without the IP address).
We use Google reCAPTCHA to protect against spam. You can find the data protection regulations here: https://policies.google.com/privacy?hl=en. See also “Use of Google ReCaptcha” above.
Redirection
The Redirection plugin records calls to non-existent URLs (404 errors) within this website. It stores the operating system, the browser and an anonymised form of the IP (the last three digits are missing). This allows us to draw conclusions as to whether the call was made by a visiting person, a team member of Anna & Juan KLG or a bot. This allows us to deduce whether there is a bug that needs to be fixed or the bug call was intentionally produced by a bot looking for vulnerabilities.
YITH Gift Cards for WooCommerce premium
When you purchase gift cards from the online shop (see “WooCommerce – Anna & Juan Online Store”), we record the following data: Sender name, recipient name and email address: We use this data to create and send the gift vouchers. We also record the usual (also see “WooCommerce – Anna & Juan Online Store”) data for other orders.
Our team members have access to the information you provide. For example, administrators and shop managers have access to: Sender name, Recipient name, Recipient email address, Delivery date, Message, Amount and Balance of the gift voucher you purchased.
Flat Rate Boxes
Flat Rate Boxes is used to calculate the shipping costs of orders. We do not use it to transfer data directly to shipping companies. See also item “WooCommerce”.
MailChimp – Newsletter
We use MailChimp from The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308 USA (MailChimp) to send our newsletter. This allows us to contact subscribers directly. In addition, we analyse your usage behaviour in order to optimise our offer.
For this purpose, we pass on the following personal data to MailChimp:
Email address
First name (if you provide it)
Last name (if you provide it)
Our e-mails contain a link with which you can update your personal data.
MailChimp is the recipient of your personal data and acts as a processor on our behalf as far as the sending of our newsletter is concerned. The processing of the data provided under this section is not required by law or contract. Without your consent and the transmission of your personal data, we cannot send out a newsletter to you.
In addition, MailChimp collects the following personal data using cookies and other tracking methods: Information about your terminal device (IP address, device information, operating system, browser ID, information about the application with which you list your emails and further information about hardware and internet connection. In addition, usage data is collected such as date and time, when you opened the email / campaign and browser activity (e.g. which emails / websites were opened). MailChimp needs this data to ensure the security and reliability of the systems, compliance with the terms of use and the prevention of abuse. This corresponds to the legitimate interest of MailChimp (according to article 6 para. 1 lit. f GDPR) and serves the execution of the contract (according to article 6 para. 1 lit. b GDPR). MailChimp also evaluates performance data, such as email delivery statistics and other communication data. This information is used to create usage and performance statistics for the services.
MailChimp also collects information about you from other sources. In an unspecified period and scope, personal data is collected via social media and other third-party data providers. We have no control over this process.
The data collected in MailChimp may be transferred to Meta Platforms, Inc. for the purpose of targeted, personalised advertising and may be matched by Meta Platforms, Inc. with their own data. Details can be found in the section “Meta, Custom Audiences and Meta Marketing Services”.
For more information on opting out and opting out of MailChimp, please visit: https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts.
The legal basis for this processing is your consent pursuant to article 6 Para. 1 lit. a GDPR. You can revoke your consent to the processing of your personal data at any time. You will find a corresponding link in all mailings. In addition, the revocation can be made via the specified contact options. The declaration of revocation does not affect the lawfulness of the processing carried out to date.
Your data will be processed as long as you have given your consent. Apart from this, they will be deleted after the termination of the contract between us and MailChimp, unless legal requirements make further storage necessary.
MailChimp has implemented compliance measures for international data transfers. These apply to all global activities where MailChimp processes personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). For more information, please visit: https://mailchimp.com/legal/data-processing-addendum/.
Other WordPress plugins
All other plugins in use on this website are for functionality and, to the best of our knowledge and belief, do not store or transmit any personal data.
Contact
If you contact us by e-mail regarding questions of any kind, you give us your voluntary consent for the purpose of contacting you. For this purpose, you must provide a valid e-mail address. This is used for the assignment of the enquiry and the subsequent response to it. The provision of further data is optional. The information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions. Personal data will be deleted once your enquiry has been dealt with.
Changes to our data protection regulations
We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new privacy policy will then apply to your next visit.
Questions to the data protection officer
If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organisation directly:
Luzius Schnellmann, admin at annajuan dot ch.
The privacy statement was partly created with the privacy statement generator of activeMind AG.